The Jellycat family goes back to the dawn of time. Right back to the birth of the very first potato. In the beginning they were more of a tribe; a wild crew, bursting with fun and always, always ready to play. With each new generation, a single cat was crowned with a special Jelly hat - their symbol of joy. It reminded the family to treasure their playful natures and always share joy with others.The number nine is special to cats, so in 1999, the ninth generation of cat opened the Jellycat Studios in London, to share joy with the whole world through toys, accessories, books, music, films and social media. The ninth cat is called Jack Jellycat. He is touring the world this year to tell this story and celebrate 25 years of Jellycat Studios

RETURN & EXCHANGE POLICY

Items can be returned for store credit only, issued in the form of a gift card sent via email. 

All returns must be initiated within 14 days of the date we ship out your order. 

Anything purchased at a discounted price/on sale is final sale and cannot be returned. 

Returned items must be unwashed and unworn. 

Return costs are the customer's responsibility. 
Please allow us up to 7 days to process your return once is it received. 

We offer exchanges for the same item in a different size! Please contact sales@pinkandnavyami.com with your requested size before shipping back your original order. Please note that exchanges are subject to availability. If we do not have the item and size in stock when the original order is received by us, your exchange will be processed as a return for gift card.